Service delivery coordinator

21-11-2022

Brussels

We are looking for a “Service Delivery Coordinator” for Brussels

Ref. 2022014410

Description/Profile

  • Support the service delivery manager as a more technical coordinator.
  • Contribute to migration and service transition projects.
  • Facilitate the releases and follow-up on incidents and changes. Monitor and report the performance of the service levels and in case of crisis be responsible for the communication, facilitation and coordination. 
  • Contribute to the management of the internal database systems to accurately reflect service, system and vendor records.
  • Coordinate functional interactions to support implementations of projects.

  • Several years of experience in IT (software development, service desk, servers, DBs, protocols, DBA SQL) with minimum 2 years in ITSM
  • Some experience in application management and/or support of guidelines
  • Knowledge of Cloud solutions and connectivity (Azure, AWS)
  • Knowledge of ITIL V3 Foundations and Agile methodology
  • Software: MS Office, any knowledge about ServiceNow, DevOps, SharePoint

Offer
Freelance employee or employee, both are possible

Details
Start:  12/2022
Duration:  long term
Location:  Brussels
Languages: English and Dutch with good understanding of French

Contact