SAP Technical Expert

29-04-2026

Brussels

SAP Technical Expert

ROLE

The purpose of the Technical Expert role in the Process & Functional Support function of CRM isto act as a key player in the development of the CRM applications and data related to SAP CRMsolutions within NMBS, this includes:

• Interfaces to and from different Legacy Applications via SAP CPI and SAP IdocsProviding day-to-day excellence in Functional & Technical Application Support which entails:

• Translate functional requirements into technical requirements and create a technical specification including architectural design in collaboration with the functional analysts Staand the other developers.

• Contribute to the technical improvements and consolidation of the existing platform

• Customizing in SAP CRM and related (CRM) applications

• Diagnosing/Analysing issues and changes, design solutions

• End to End responsibility for delivering new developments, change requests and bug fixes

• As technical specialist you’re a point of contact for the enterprise architect and have a good overview of the current architecture

CONFORMITY CRITERIA

• Able to analyse functional requirements and translate these to SAP technical implementations

• At least minimum 8 years’ project experience in SAP CRM module

• Profound knowledge of the BSP components workbench, BOL/GENIL and CRM upgrade transactions

• At least minimum 5 Years Experience in SAPUI5/Fiori development

• Experience with ADT (Eclipse)

• Proven experience in the following work areas: SAP data services developments: webservices, oData, … + Data exchange formats and protocols (SOAP, XML, JSON, REST,…)

• Deep understanding of best practices when writing reusable code
• Experience with ABAP Workbench, ABAP OO, Workflow, IDOC, ALV Grid, ABAP WebDynpro,…

• Fluent in French and/or Dutch + English

• Min. 2d/week in Brussels

EVALUATION CRITERIA

1. Experience level and breadth

Demonstrated the SAP Technical skills with deep expertise in SAP CRM and SAP Fiori,

including architecture design, custom enhancements, and enterprise-grade deployments,

showing career progression and depth.

2. Knowledge of SAP S/4 Hana

Familiarity with SAP S/4 Hana.

3. Understanding of CRM business processes

Strong grasp of CRM and related business processes, demonstrating alignment between technical design and CRM operational needs.

4. Leadership and team collaboration

Recognized as an enthusiastic team player with people management or coaching experience, fostering collaboration within multidisciplinary teams.

5. Analytical and problem-solving ability

Strong analytical mindset, able to identify root causes, distinguish key issues, and provide quick, effective solutions.

6. Communication and stakeholder engagement

Demonstrates strong communication skills by proactively informing stakeholders, explaining technical topics clearly, and promoting effective system use.

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