Functional Analyst - Digital Journey

16-06-2026

Brussel

Functional Analyst – Banking Domain

  • Join a digital banking environment focused on Online & Mobile Banking, including payments, cards, digital signatures, onboarding journeys, and regulatory requirements.

  • Collaborate closely with business stakeholders, Product Owners, architects, developers, testers, and fellow analysts within agile squads.

  • Gather, analyze, and document business requirements and translate them into functional and non-functional specifications.

  • Create and maintain user stories in Jira, functional documentation in Confluence, and detailed feature specifications.

  • Design service specifications and support the definition of data models together with Data Architects.

  • Work closely with development teams and architects to define and validate solution designs.

  • Support Scrum teams throughout the development, testing, and delivery phases.

Required Experience & Skills

  • Minimum 5 years of experience as a Functional Analyst or Business Analyst.

  • Strong experience within the banking sector, preferably in:

    • Online & Mobile Banking

    • Payments (Instant Payments, Mobile Payments, QR Payments)

    • Card solutions and tokenization (e.g. Apple Pay, Wero)

    • KYC and Customer Onboarding processes

  • Solid knowledge of:

    • UML and BPMN modelling

    • REST APIs and Service-Oriented Architecture (SOA)

    • SQL and relational databases

    • Java environments

    • Jira, Confluence, Enterprise Architect and ALM tools

  • Experience with cloud technologies, mobile development processes, middleware, and application monitoring is a plus.

Profile

  • Analytical and solution-oriented mindset.

  • Strong communication and stakeholder management skills.

  • Able to bridge business and IT effectively.

  • Detail-oriented with a high level of accuracy.

  • Comfortable working in international and multicultural environments.

  • Experience translating UX/UI designs (e.g. Figma) into functional requirements is an asset.

  • Native Dutch or French speaker with fluent English.

What You'll Bring

  • Ability to drive analysis independently and take ownership of requirements.

  • Strong collaboration skills and a proactive attitude.

  • Passion for digital banking and customer-centric solutions.

  • Experience working in Agile/Scrum environments.

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