Business Analyst

22-06-2026

Gent

Role:

 

Works with business stakeholders to identify needs, define business requirements, and ensure that technology initiatives deliver value aligned with business strategy. Acts as a bridge between business and IT, focusing on business processes, requirements, and outcomes.

 

Main Responsibilities:

 

·        Collaborate with business stakeholders to understand objectives, challenges, and opportunities.

·        Analyse business processes to identify inefficiencies and improvement areas.

·        Facilitate workshops to elicit and validate business needs.

·        Capture and document business requirements and acceptance criteria.

·        Ensure clear distinction between business requirements and system implementation.

·        Document as-is and to-be business processes.

·        Identify opportunities for process optimization and automation.

·        Support procurement processes (RFI, RFP, RFQ) by defining business needs and evaluating solutions.

·        Work closely with Functional Analysts, Enterprise Architects and IT teams to ensure requirements are understood.

·        Support User Acceptance Testing (UAT) by defining business scenarios and validating outcomes.

·        Assess business impact of changes and support change impact analysis.

·        Support development of change management strategies and plans.

·        Coordinate with stakeholders to ensure smooth adoption of new processes and systems.

·        Contribute to communication and training materials for end users.

·        Monitor adoption and gather feedback to support continuous improvement.

 KPI’s:

 

·        Stakeholder satisfaction

·        Requirement quality

·        Business value delivery

·        Successful and timely adoption of changes.

  

Qualifications, skills and experience required:

 

Mandatory

 

·        Strong analytical and problem-solving skills

·        Excellent communication and stakeholder management

·        Strong understanding of business processes

·        Ability to translate business needs into structured requirements

·        Process-oriented mindset

·        Working knowledge of business processes modelling (BPMN)

·        Collaboration and influencing skills

·        Understanding of change management principles and methodologies (e.g., ADKAR, Kotter, ...)

·        Ability to assess and manage business impact of change

·        Strong stakeholder engagement skills in transformation contexts

 Desirable

 

·        Experience in process improvement

·        Exposure to IT delivery environments

·        Experience supporting user adoption and organizational change initiatives

·        Flexibility and teamwork

·        Familiar with automotive sector

 

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